Frequently Asked Questions

Get answers to common questions about On Cloud 9 (Regular).

On Cloud 9 (Regular) typically takes 50 to 70 minutes, depending on nail shaping and polish choice. The deluxe pedicure includes soaking, exfoliation, paraffin wax, an eight-minute massage, and finishing polish for full relaxation.

Yes. The paraffin wax treatment is included in the On Cloud 9 (Regular) service price. It deeply hydrates skin after exfoliation for maximum absorption. Any additional upgrades or specialty polish choices may affect the total cost.

Please inform us if you have diabetes, circulatory issues, open wounds, or fungal infections. In some cases we may modify or defer the On Cloud 9 (Regular) treatment and recommend medical clearance for your safety.

We recommend waiting at least 24 hours after shaving to reduce irritation risk. If you shaved recently, mention it when booking and your technician will adjust products and timing for comfort during the service.

Absolutely. Technicians can customize the eight-minute massage pressure to suit your preference, from gentle to firm. Communicate your comfort level at the start and during the massage for best results.

Results typically last one to three weeks depending on activity, footwear, and home care. Regular moisturizing and gentle exfoliation extend softness. For consistent results, schedule maintenance pedicures every two to four weeks.